More of What Others are Saying
Read what meeting organizers and attendees have to say about Gregg Gregory's dynamic, inspirational, informative and meticulously prepared keynotes, seminars and workshops.
"I believe this should be part of training for any professional looking to hire staff. On a scale of 1-10, you were a 12."
"What an outstanding presentation regarding successful customer service you delivered! I cannot begin to tell you how much we enjoyed your presentations. We had such a diverse group and you really kept everyone involved — even the "hard-to-please" staff. You really jump-started staff to excel every day with their new or refreshed knowledge.
"Gregg's energy level for an all-day program was amazing"
Your motivational strategies were real-life examples that all levels could relate to and easily begin implementing into their everyday life. The special tips about cutting down on time-wasters (e-mail, phone calls, walk-ins, etc.) were useful ones that could be incorporated relatively easily into our jobs.
Without a doubt, I have seen improvement in the way we communicate with others. I am looking forward to working with you again in the future, and thanks again for a super job."
Catherine A. Stephens, FDIC
"I
thought your presentation was one of the best I have ever seen. You did
a superb job of bringing the theory to the practical, through examples
and scenarios that everyone could relate with.
You gave us a system for hiring, evaluating performance and addressing problems that is concise and easy to follow. I believe this should be part of training for any professional looking to hire staff. On a scale of 1-10, you were a 12."
Steven C. Lover, New York Life Insurance — Independent Agent
"I wanted to thank you for the incredible training session you conducted for our in-house sales team! I received such positive feedback from everyone in the department, and the entire team immediately implemented some of the strategies you suggested.
I do not have to tell you how pleased I was to discover that they had done so on their own, even before I had time to make any suggestions.
Gregg, you provided us with so much helpful information and the program fit our needs so perfectly that it would be impossible for me to tell you all the ways our department, and especially our customers, benefited.
As you can see, I could go on forever but, in a nutshell, everyone has stated to me that this was the BEST seminar they have ever been to."
"Your motivational strategies were real-life examples that all levels could relate to and easily begin implementing into their everyday life."
Jeanne Heath, Choice Hotels International
"Gregg was chosen over hundreds of other experts to design and present our sales skills seminar. He was highly regarded by our clients, who found his interest in meeting their needs exemplary. He responded quickly to their needs and was able to identify and meet their "needs-beneath-the needs" — a skill that makes a major difference to clients and goes a long way toward ensuring a high level of customer satisfaction. He continually went the extra mile for our clients, as well as our sales staff."
Eileen McCullough, Dun and Bradstreet
"Your contribution helped make a successful conference and exemplified our conference theme: "Building Excellence"."
Stephen Cross, FDIC
"Yesterday I was visiting one of our restaurants unannounced and noticed one of our assistant managers using a method that Gregg had talked about at his last seminar. I would call this success."
Leon Irons, Church's Chicken
"I thoroughly enjoyed your seminar in Manhattan. You were entertaining and informative! Your enthusiasm and optimism were infectious! (...so much so that I passed it on to some of the grumpy commuters on the subway on the way home!) I have been in contact with two other seminar participants. Your notion of peer coaching is great!"
Christina Nader, KIBI, Systems
"Morale is high because we have learned something new and are practicing it now."
Crystal Long, Mail America Communications, Inc.
"Awesome! I would love to take another seminar."
"I was not the only person attending the seminar who felt Gregg did such a fantastic job. Several of us got together afterward and we all agreed that, because of him, this was the best seminar we had ever been to."
Jennifer L. Forester, Nine One One, Inc.